Privacy Policy
Last Updated: May 20, 2025
1. Introduction
Welcome to WO2P (wo2p.com). We are committed to protecting your privacy and ensuring the security of your personal information and files. This Privacy Policy explains how we collect, use, and protect your information when you use our Word to PDF conversion service.
Your privacy is our top priority. We have designed our service to minimize data collection and ensure maximum security for your files.
2. Information We Collect
2.1 Files You Upload
When you use our service, you upload Word documents (.doc, .docx files) that we temporarily process to convert them to PDF format. We want to be crystal clear about how we handle your files:
- Temporary Processing Only: Your files are processed solely for conversion purposes
- Automatic Deletion: All uploaded files are automatically and permanently deleted from our servers immediately after conversion
- No File Storage: We do not store, backup, or retain copies of your files
- No Content Access: We do not read, analyze, or access the content of your documents
2.2 Technical Information
We may automatically collect certain technical information to ensure service functionality:
- IP address (for security and rate limiting)
- Browser type and version
- Device type and operating system
- Conversion completion status
- File size (for processing optimization)
- Usage statistics (number of conversions, peak usage times)
2.3 Cookies and Tracking
We use essential cookies and tracking technologies for:
- Google AdSense: To display relevant advertisements (governed by Google's privacy policy)
- Analytics: To understand usage patterns and improve our service
- Security: To prevent abuse and ensure service stability
- Preferences: To remember your settings during your session
3. How We Use Your Information
3.1 File Processing
Your uploaded files are used exclusively to:
- Convert Word documents to PDF format
- Deliver the converted PDF file to you
- Ensure conversion quality and accuracy
3.2 Service Improvement
Technical information helps us to:
- Optimize conversion speed and quality
- Prevent service abuse and security threats
- Improve user experience
- Monitor service performance and uptime
3.3 Legal Compliance
We may use information to comply with legal obligations, resolve disputes, and enforce our terms of service.
4. Data Security
4.1 File Security
We implement industry-standard security measures:
- SSL/TLS Encryption: All file uploads and downloads are encrypted
- Secure Servers: Files are processed on secure, protected servers
- Immediate Deletion: Files are permanently deleted immediately after conversion
- No Backups: We do not create backups or copies of your files
4.2 Data Protection
Technical information is protected through:
- Encrypted data transmission
- Secure server infrastructure
- Regular security audits
- Access controls and monitoring
5. Third-Party Services
5.1 Google AdSense
We use Google AdSense to display advertisements. Google may collect information about your browsing habits to show relevant ads. This is governed by Google's Privacy Policy.
5.2 Analytics Services
We may use analytics services to understand how our service is used. These services may collect anonymous usage data.
5.3 Cloud Infrastructure
Our service runs on secure cloud infrastructure providers who maintain industry-standard security and privacy protections.
6. Your Rights
6.1 GDPR Rights (EU Users)
If you are in the European Union, you have the following rights:
- Right to Access: Request information about how we process your data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Portability: Request transfer of your data
- Right to Object: Object to processing of your data
6.2 File Control
Regarding your uploaded files:
- You maintain full ownership of your files
- You can stop the conversion process at any time
- Files are automatically deleted regardless of conversion completion
6.3 Cookie Control
You can control cookies through your browser settings. Note that disabling certain cookies may affect service functionality.
7. Data Retention
7.1 File Retention
Zero Retention Policy: We do not retain any uploaded files. All files are permanently deleted immediately after the conversion process completes.
7.2 Technical Data Retention
Technical information may be retained for:
- Security logs: Up to 30 days
- Analytics data: Up to 26 months (anonymized)
- Error logs: Up to 90 days
8. International Data Transfers
Our service may involve data processing in different countries. We ensure appropriate safeguards are in place for any international data transfers, including:
- Adequate protection under applicable data protection laws
- Standard contractual clauses where required
- Compliance with privacy shield frameworks where applicable
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- For material changes, providing additional notice as appropriate
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@wo2p.com
Response Time: We aim to respond to all privacy inquiries within 48 hours
12. Summary
Key Points:
- ✅ No file storage: Your files are automatically deleted after conversion
- ✅ Minimal data collection: We only collect what's necessary for the service
- ✅ Strong security: SSL encryption and secure servers protect your data
- ✅ Your rights: You have full control over your data and privacy
- ✅ Transparency: We're open about our data practices